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Privacy Policy

Last updated: May 12, 2026

Fresh Street ("we," "us," or "our") operates the Golden Spoon website ("the Website") to provide information about our products, help you locate retailers, and enable you to contact us. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or interact with the Website.

By using the Website, you acknowledge that you have read and understood the practices described below.

Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with the Website.

Information you provide directly:

  • Contact details, including your name, email address, and any information you include when submitting our contact form.
  • Communications with us, including the content of messages sent through the Website.

Information collected automatically:

  • Device information, including your IP address, browser type, and operating system.
  • Usage information, including the pages you visit, the time you spend on them, and how you navigate the Website.
  • Cookies and similar technologies, as described below.

Cookies

The Website uses a single technical cookie called NEXT_LOCALE to remember your preferred language between visits. This cookie is essential to providing the Website in your chosen language and does not track your activity.

The Website does not use cookies for advertising, marketing, retargeting, or analytics tracking at this time. The Website also does not use third-party tracking pixels, web beacons, or similar technologies.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • Responding to inquiries. To process and respond to messages submitted through the contact form.
  • Improving the Website. To understand how visitors use the Website and to improve its content, functionality, and user experience.
  • Legal compliance. To comply with applicable laws, regulations, and legal processes.
  • Security. To detect, prevent, and address fraud, abuse, or other harmful activity.

We do not send marketing or newsletter emails. The only emails you may receive from us are direct responses to inquiries you submit through our contact form.

How We Share Your Personal Information

We do not sell your personal information. We may share your personal information in the following circumstances:

  • Service providers. With third-party service providers who perform services on our behalf, such as website hosting and email delivery. These providers are contractually obligated to use your information only as necessary to provide services to us.
  • Legal requirements. When required by law, regulation, legal process, or governmental request.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, in which case your personal information may be transferred as part of that transaction.

International Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. Where required by applicable law, we will ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions are retained for up to 12 months unless you request earlier deletion.

Your Rights

Depending on where you reside, you may have certain rights regarding your personal information, including:

  • Right to access. You may request access to the personal information we hold about you.
  • Right to correction. You may request that we correct inaccurate personal information.
  • Right to deletion. You may request that we delete your personal information.
  • Right to object. You may object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

The Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles. Any disputes arising from or relating to this Privacy Policy or our processing of your personal information shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Fresh Street

Shop 1/A, Plot No. 228, Bismillah Blessings

Block 3, DMCHS, Bahadurabad, Karachi, Pakistan

Email: info@fresh-street.com

Mobile: +92 349 4442060

Landline: +92 21 38732057